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Terms & Conditions

Welcome to Court-four. These Terms and Conditions apply to the use of our website, accessible at www.court-four.com, and to all purchases made through our online shop.

By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our website.


1. Definitions

In these Terms and Conditions:

  • “Consumer”: a natural person not acting in the course of a business or profession, entering into a distance contract with the seller.

  • “Seller” / “We” / “Us” / “Our”: the company operating this website and webshop: Court-four

  • “Distance Contract”: an agreement made between the seller and the consumer through remote communication technology.

  • “Cooling-off Period”: the time window in which the consumer may exercise the right of withdrawal.

  • “Right of Withdrawal”: the consumer’s right to cancel the contract within the cooling-off period.


2. Company Details (Seller Identity)

Company Name: Court-Four
Customer Service Email: info@court-four.com


3. Applicability

These Terms and Conditions apply to:

  • All offers displayed on our website

  • All orders placed through this website

  • All distance contracts formed between the consumer and us

Before completing a purchase, the consumer will be provided access to these Terms and Conditions.


4. The Offer

  1. All product descriptions, promotions and offers displayed on our website are non-binding.

  2. We reserve the right to modify or withdraw products at any time.

  3. Prices displayed include VAT where applicable.

  4. Any additional costs (shipping fees, etc.) will always be shown before checkout.

  5. Images are for illustrative purposes; minor variations in colour, texture, or appearance may occur.


5. Formation of the Contract

A contract is created when:

  1. The consumer places an order through the website, and

  2. We send an electronic order confirmation to the email address provided.

We reserve the right to refuse an order if:

  • Payment cannot be authorised

  • The product is out of stock

  • Fraud or misuse is suspected

If an order is refused, the consumer will be notified and refunded where applicable.


6. Right of Withdrawal

  1. Consumers have the right to withdraw from the contract within 30 days after receiving their goods, without giving any reason.

  2. To exercise this right, the consumer must notify us via email at info@court-four.com within the cooling-off period.

  3. The product(s) must be returned in original condition, unworn, unwashed, and with all original tags and packaging.


7. Return Costs and Refunds

  1. Return shipping costs are the responsibility of the consumer unless otherwise stated.

  2. Refunds will be processed within 10 days after we receive the returned items.

  3. Refunds are issued via the same payment method used for the purchase.

  4. We may withhold the refund until the goods have been received and inspected.


8. Prices and Payment

  1. All prices are displayed in Euro (EUR) unless stated otherwise.

  2. We offer a variety of payment methods through Shopify Payments, including:

    • Visa

    • Mastercard

    • American Express

    • Maestro

    • iDEAL

    • Bancontact

    • Klarna

    • Sofort

    • SEPA

    • Apple Pay

    • Google Pay

    • Shop Pay

  3. All payments are processed securely with SSL encryption.


9. Delivery

  1. Orders are shipped within the timeframe stated at checkout.

  2. If delivery is delayed, the consumer will be notified.

  3. The risk of loss transfers to the consumer once the order has been delivered to the shipping address provided.


10. Product Conformity and Warranty

  1. We ensure that the delivered products comply with the contract, reasonable expectations, and legal requirements.

  2. If a product is defective, the consumer must notify us within 7 days after discovery.

  3. Warranty does not apply to damage caused by improper use, washing, or wear and tear.


11. Customer Complaints

  1. Complaints must be submitted by email to info@court-four.com within 7 days after the issue arises.

  2. We will respond within 5 days.

  3. If resolving the complaint requires more time, we will communicate the expected timeline.


12. Intellectual Property

All content on this website, including images, logos, text, designs, and graphics, is owned or licensed by info@court-four.com
Copying, distributing, or using any material without written permission is prohibited.


13. Limitation of Liability

To the extent permitted by law, we are not liable for:

  • Indirect or consequential damages

  • Losses resulting from incorrect use of the product

  • Delays caused by third-party carriers

  • Minor variations in colour or appearance

Nothing in these Terms excludes liability for fraud, personal injury, or death caused by negligence.


14. External Links

Our website may contain links to third-party sites.
We are not responsible for:

  • Content on external websites

  • Accuracy of information provided by third parties

  • Any damages resulting from using third-party services


15. Privacy

Use of our website is also governed by our Privacy Policy, which explains how we collect and process personal data.


16. Governing Law and Disputes

These Terms and Conditions are governed by the laws of the Netherlands.
Disputes will preferably be resolved through mutual negotiation.
If necessary, disputes will be submitted to the competent court in the Netherlands.


17. Additional Store Policies

The following policies form part of these Terms & Conditions and apply to every purchase:

  • Privacy Policy

  • Shipping Policy

  • Returns & Refunds Policy

  • Payment Policy

These documents are available on our website.


Contact Information

Company: Court-four.com
Email: info@court-four.com
Customer Service Hours:
Monday–Friday: 08:30 – 18:00
Saturday–Sunday: 10:00 – 16:00

Effective date: 29-11-2025