Terms & Conditions
Welcome to Court-four. These Terms and Conditions apply to the use of our website, accessible at www.court-four.com, and to all purchases made through our online shop.
By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our website.
1. Definitions
In these Terms and Conditions:
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“Consumer”: a natural person not acting in the course of a business or profession, entering into a distance contract with the seller.
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“Seller” / “We” / “Us” / “Our”: the company operating this website and webshop: Court-four
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“Distance Contract”: an agreement made between the seller and the consumer through remote communication technology.
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“Cooling-off Period”: the time window in which the consumer may exercise the right of withdrawal.
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“Right of Withdrawal”: the consumer’s right to cancel the contract within the cooling-off period.
2. Company Details (Seller Identity)
Company Name: Court-Four
Customer Service Email: info@court-four.com
3. Applicability
These Terms and Conditions apply to:
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All offers displayed on our website
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All orders placed through this website
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All distance contracts formed between the consumer and us
Before completing a purchase, the consumer will be provided access to these Terms and Conditions.
4. The Offer
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All product descriptions, promotions and offers displayed on our website are non-binding.
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We reserve the right to modify or withdraw products at any time.
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Prices displayed include VAT where applicable.
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Any additional costs (shipping fees, etc.) will always be shown before checkout.
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Images are for illustrative purposes; minor variations in colour, texture, or appearance may occur.
5. Formation of the Contract
A contract is created when:
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The consumer places an order through the website, and
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We send an electronic order confirmation to the email address provided.
We reserve the right to refuse an order if:
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Payment cannot be authorised
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The product is out of stock
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Fraud or misuse is suspected
If an order is refused, the consumer will be notified and refunded where applicable.
6. Right of Withdrawal
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Consumers have the right to withdraw from the contract within 30 days after receiving their goods, without giving any reason.
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To exercise this right, the consumer must notify us via email at info@court-four.com within the cooling-off period.
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The product(s) must be returned in original condition, unworn, unwashed, and with all original tags and packaging.
7. Return Costs and Refunds
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Return shipping costs are the responsibility of the consumer unless otherwise stated.
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Refunds will be processed within 10 days after we receive the returned items.
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Refunds are issued via the same payment method used for the purchase.
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We may withhold the refund until the goods have been received and inspected.
8. Prices and Payment
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All prices are displayed in Euro (EUR) unless stated otherwise.
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We offer a variety of payment methods through Shopify Payments, including:
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Visa
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Mastercard
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American Express
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Maestro
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iDEAL
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Bancontact
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Paypal
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Sofort
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SEPA
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Apple Pay
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Google Pay
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Shop Pay
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All payments are processed securely with SSL encryption.
9. Delivery
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Orders are shipped within the timeframe stated at checkout.
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If delivery is delayed, the consumer will be notified.
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The risk of loss transfers to the consumer once the order has been delivered to the shipping address provided.
10. Product Conformity and Warranty
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We ensure that the delivered products comply with the contract, reasonable expectations, and legal requirements.
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If a product is defective, the consumer must notify us within 7 days after discovery.
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Warranty does not apply to damage caused by improper use, washing, or wear and tear.
11. SMS/MMS mobile message marketing program terms and conditions
We are offering an SMS/MMS mobile messaging program (the "Program"), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and Privacy Policy (the "Agreement"). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the "Dispute Resolution" section below. The Program uses artificial intelligence ("AI") technology to generate personalized messages, product recommendations, and conversational responses. Some or all messages you receive through the Program may be composed, in whole or in part, by AI systems rather than human agents.
AI-Powered Messaging. Messages you receive through the Program may be generated using artificial intelligence and machine learning technology. This means that some messages, including product recommendations, promotional offers, and conversational responses, are created by AI systems rather than written by a human. You acknowledge and agree that:
(a) AI-generated messages may contain inaccuracies. While we strive to provide helpful and accurate information, AI-generated messages may include errors regarding product details, pricing, availability, promotions, or other information. You should independently verify any product information, pricing, or promotional offers before making a purchase decision.
(b) AI responses are not professional advice. AI-generated messages do not constitute professional, legal, medical, financial, or other expert advice.
(c) Your conversations may be processed by AI. When you reply to messages or engage in conversations through the Program, your responses may be processed by AI systems to generate relevant replies. Your message content, purchase history, and browsing activity may be used by AI systems to personalize your experience.
(d) You may request human assistance. If at any time you prefer to interact with a human representative rather than an AI system, you may request human assistance by contacting us at [CONTACT METHOD].
By participating in the Program, you agree to receive recurring automated marketing mobile messages, including AI-generated content, personalized product recommendations, and conversational AI responses, at the phone number associated with your opt-in. You understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer and/or AI-generated content, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system ("ATDS" or "autodialer"). You specifically consent to receiving messages where the content is generated, in whole or in part, by artificial intelligence systems.
If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP to any mobile text message from Us in order to opt out of the program. You may receive an additional mobile message confirming your decision to opt-out. You understand and agree that the foregoing options are the only reasonable methods of opting out. You understand and agree that attempting to opt out by texting other words or verbally requesting one of our team members to remove you from our list is not accounted for as a reasonable means of opting out.
You acknowledge that the message frequency is various and that consent is not a condition to purchase. The program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with us.
Data Use for AI Personalization. To provide you with personalized messages and recommendations through the Program, we may use information including your purchase history, browsing activity, product preferences, and prior message interactions. This information may be processed by AI systems, including third-party AI service providers, to generate relevant and personalized communications. We do not sell your personal information to third parties. Our AI service providers are contractually prohibited from using your personal information to train their general-purpose AI models.
You must have a wireless device of your own, be capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text-messaging instructions.
You may not use or engage with the platform if you are under thirteen (13) years of age. If you use or engage with the platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent's or legal guardian's permission to do so. By using or engaging with the platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18), and have your parent's or legal guardian's permission to use or engage with the platform, or are of adult age in your jurisdiction. By using or engaging with the platform, you also acknowledge and agree that you are permitted by your jurisdiction's Applicable Law to use and/or engage with the Platform.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM OR RELATED TO: (A) INACCURACIES, ERRORS, OR OMISSIONS IN AI-GENERATED MESSAGES, INCLUDING INCORRECT PRODUCT INFORMATION, PRICING, OR AVAILABILITY; (B) ANY DECISION YOU MAKE BASED ON AI-GENERATED CONTENT; (C) ANY PRODUCT RECOMMENDATION GENERATED BY AI SYSTEMS; OR (D) THE PERFORMANCE, RELIABILITY, OR AVAILABILITY OF AI FEATURES. THE PROGRAM AND ALL AI-GENERATED CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.
You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates, or improvements of the program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. Any updates to this Agreement shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the program after any such changes, you accept this Agreement, as modified.
For any questions, you can contact us for more information about the program.
11. Customer Complaints
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Complaints must be submitted by email to info@court-four.com within 7 days after the issue arises.
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We will respond within 5 days.
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If resolving the complaint requires more time, we will communicate the expected timeline.
12. Intellectual Property
All content on this website, including images, logos, text, designs, and graphics, is owned or licensed by info@court-four.com
Copying, distributing, or using any material without written permission is prohibited.
13. Limitation of Liability
To the extent permitted by law, we are not liable for:
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Indirect or consequential damages
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Losses resulting from incorrect use of the product
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Delays caused by third-party carriers
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Minor variations in colour or appearance
Nothing in these Terms excludes liability for fraud, personal injury, or death caused by negligence.
14. External Links
Our website may contain links to third-party sites.
We are not responsible for:
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Content on external websites
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Accuracy of information provided by third parties
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Any damages resulting from using third-party services
15. Privacy
Use of our website is also governed by our Privacy Policy, which explains how we collect and process personal data.
16. Governing Law and Disputes
These Terms and Conditions are governed by the laws of the Netherlands.
Disputes will preferably be resolved through mutual negotiation.
If necessary, disputes will be submitted to the competent court in the Netherlands.
17. Additional Store Policies
The following policies form part of these Terms & Conditions and apply to every purchase:
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Privacy Policy
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Shipping Policy
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Returns & Refunds Policy
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Payment Policy
These documents are available on our website.
Contact Information
Company: Court-four.com
Email: info@court-four.com
Customer Service Hours:
Monday–Friday: 08:30 – 18:00
Saturday–Sunday: 10:00 – 16:00
Effective date: 29-11-2025